VOIP is an acronym for Voice Over Internet Protocol, or in more common terms phone service over the Internet.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.
Some people use VOIP in addition to their traditional phone service, since VOIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn’t offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.
The great thing about VoIP is that it taps additional value from the already existing infrastructure without additional costs.
VoIP transmits the sounds you make over the standard Internet infrastructure, using the IP Protocol. This is how you can communicate without paying for more than your monthly Internet bill. Skype is the most popular example of services that allow you to make free calls on your PC. There are many computer-based VoIP services out there, so many that you will have a difficult choice. You can also make free calls using traditional phones and mobile phones. See the different flavors of VoIP service that allow you to do this.
One of the latest spin offs of business telecom technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system. Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.
Key concepts behind a Hosted PBX service:
Complete with a full suite of telephone features at a price every company will love, our Hosted PBX is the phone service designed for your business. From a single user at a home office to a multi-user, commercial-grade call centre, Jive provides a complete solution customized for your individual business needs. Our products include telephone numbers, local and long-distance calling and a host of powerful and customizable features such as auto-attendants, call queues, conference calling and much more.
offer companies with multiple locations the ability to operate under one umbrella, allowing increased productivity and reduced resource requirements. Now, your workers can work from home, or any location globally with our easy to use, plug and play Hosted PBX solution.
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